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    Ready to bring your idea to life?

    We design and build digital products that are modern, scalable and built to grow your business.

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    CanDev Agency

    We help startups and businesses turn ideas into powerful digital products with design and technology.

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    Go to support

    After-sales partnership

    Our Support Plans

    Our commitment to your project's success extends far beyond its initial launch. We back this promise with dedicated after-sales support plans that give you the peace of mind to focus on your business, knowing your technology is in expert hands.

    Each plan offers a combination of proactive development time and guaranteed response times for any issues that arise. We handle the technical maintenance and optimization so you can focus on your next big goal. Choose the level of partnership that's right for you below.

    Standard

    Contact us for current pricing

    • Dev Team: 10 hrs/month
    • DevOps & UI/UX: On-demand
    • Bug Fixes: 1 week (working days)
    • Response Time: 3 days (working days)
    • Channels: Slack, Email
    Talk to us
    Most popular

    Deluxe

    Contact us for current pricing

    • Dev Team: 20 hrs/month
    • DevOps & UI/UX: On-demand
    • Bug Fixes: 72 hrs (working days)
    • CI/CD Maintenance
    • 24/7 Uptime Monitoring
    • Response Time: 24–48 hrs (working days)
    • Channels: Slack, Email
    Talk to us

    Premium

    Contact us for current pricing

    • Dev Team: 40 hrs/month
    • DevOps & UI/UX: On-demand
    • Bug Fixes: 24 hrs (working days)
    • CI/CD Maintenance
    • 24/7 Uptime Monitoring
    • Response Time: 2–8 hrs (working days)
    • Channels: Slack, Email, Zoom/Meet
    Talk to us

    Note

    Plan details to know

    Clear terms so you know exactly how monthly support hours, billing, and reporting work.

    Already on a plan?

    Update your payment method, download invoices, or cancel — Stripe will email you a secure sign-in link.

    Manage your subscription

    Test mode — this link opens the Stripe test portal.

    • Plans renew automatically every month until you cancel.
    • Payments are taken in advance for the month ahead.
    • Cancel any time — you keep the service you have already paid for through the end of that period.
    • Unused hours do not carry forward to the next month.
    • Work beyond your included hours is agreed with you and invoiced separately.
    • We provide a report of weekly hours every month.
    • Card payments are processed securely by Stripe.
    • To change plans, contact us and we will move you over.

    Response Times

    We do our best to reply to your initial request as quickly as possible, typically within the expected timeframes listed in each plan.

    Business Hours

    Our regular business hours are 9:00 AM to 6:00 PM (local time at CanDev Agency), Monday through Friday, excluding holidays. Response times may vary slightly across different time zones.

    Start a support planTalk to support assistant